Returns & Exchanges
If you would like to request a return or exchange, you must contact us here within 14 days of receiving your shipment, and include your email address and invoice number. Once you have submitted your request, a return authorization will be given to you within 48 hours with return instructions. Please do not ship your return back without this authorization, as it will not be processed.
Vayarta will accept shoes in their original condition for a refund or exchange only within 14 days of receipt of your order. Returned shoes must also include the original shoe box and dust bag, and must be completely unworn and unused. To avoid damages, we recommend trying on footwear in carpeted areas or a clean surface, as shoe soles with any sign of wear will not be accepted for a return. Original shipping costs are non-refundable. Vayarta reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. We appreciate your understanding.
IN THE EVENT OF MANUFACTURING DEFECT, PLEASE EMAIL US AT here WITHIN 48 HOURS OF RECEIVING THE PRODUCT.